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Privacy Policy

Effective Date: September 30, 2026

O’Hearon’s Amazing Puppies (“OAP,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, contact us, submit a puppy inquiry or application, or otherwise communicate with us.

This Privacy Policy explains what information we may collect, how we use it, how we may share it, and the choices you have regarding your information.

1. Information We Collect

Depending on how you interact with O’Hearon’s Amazing Puppies, we may collect information such as:

  • Your name

  • Email address

  • Phone number

  • State or general location

  • Puppy preferences, including desired size, sex, color, eye color, timing and budget range

  • Information you voluntarily provide through a puppy inquiry, application, guardian-home inquiry, or other form

  • Information you provide when communicating with us by email, telephone, text message, Facebook, Instagram, or other communication channels

  • Information related to a puppy purchase, reservation, deposit, or other transaction

  • Photos, testimonials, or other information you voluntarily provide for use in connection with our website or marketing, when applicable

We may also automatically receive certain technical information when you visit our website, such as your IP address, browser type, device type, pages visited, referring website, and general information about how visitors interact with our website.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to puppy inquiries and questions

  • Provide information about available puppies and upcoming litters

  • Match prospective families with puppies or litters based on their stated preferences

  • Process puppy applications, reservations, deposits, and purchases

  • Communicate with you about your inquiry, application, puppy, or transaction

  • Provide customer service and ongoing support

  • Send requested information about future litters or available puppies when you have asked to receive such updates

  • Improve our website, services, customer experience, and communications

  • Maintain business and transaction records

  • Understand website and advertising performance

  • Prevent fraud, misuse, or security problems

  • Comply with applicable legal obligations

3. Email and Text Communications

If you provide your email address or phone number and communicate with O’Hearon’s Amazing Puppies, we may use that information to respond to your inquiry and provide information you have requested.

If you separately choose to receive future litter or puppy updates, we may contact you about those updates.

You may ask us to stop sending non-essential marketing or future-puppy communications at any time by contacting us using the information below. You may also use any unsubscribe or opt-out instructions included in an applicable communication.

4. How We Share Information

We do not sell your personal information as a business practice.

We may share information with service providers and technology platforms that help us operate our business, website, communications, forms, advertising, payment processing, analytics, or other business functions.

Depending on how you interact with OAP, these may include website, form, email, messaging, advertising, analytics, payment, scheduling, or social-media service providers.

These third parties may process information according to their own privacy policies and terms.

We may also disclose information when reasonably necessary to:

  • Comply with applicable law or legal process

  • Respond to lawful requests from governmental authorities

  • Protect the rights, property, or safety of O’Hearon’s Amazing Puppies, our customers, or others

  • Detect, prevent, or address fraud, security, or technical problems

  • Complete a business transaction or restructuring, if applicable

5. Facebook, Instagram, and Advertising

O’Hearon’s Amazing Puppies may use advertising and social-media platforms, including Facebook and Instagram, to advertise puppies, litters, educational content, and our services.

When you interact with our advertisements or submit information through a platform's lead form, that information may be provided to O’Hearon’s Amazing Puppies through that platform.

Those platforms may also collect and process information according to their own privacy policies.

We may use advertising and analytics technologies to understand how our advertising performs and to improve our marketing.

6. Cookies and Website Technologies

Our website and third-party services used with our website may use cookies, pixels, analytics tools, or similar technologies.

These technologies may help us:

  • Keep our website functioning

  • Understand how visitors use our website

  • Improve website performance

  • Measure advertising and marketing effectiveness

  • Remember certain preferences or interactions

You may be able to control cookies through your browser or device settings. Disabling certain cookies may affect some website functionality.

7. Information You Voluntarily Provide for Testimonials or Marketing

If you voluntarily provide a testimonial, photograph, video, or other content for possible use by O’Hearon’s Amazing Puppies, we will use that content only in accordance with the permission or agreement provided.

We do not require customers to provide testimonials or photographs as a condition of purchasing a puppy.

8. Data Security

We take reasonable administrative, technical, and physical measures appropriate to the nature of the information we maintain to help protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

9. How Long We Keep Information

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including maintaining customer and business records, providing ongoing customer support, handling transactions, complying with legal obligations, resolving disputes, and maintaining appropriate business records.

The amount of time information is retained may vary depending on the type of information and the reason it was collected.

10. Children’s Privacy

Our website and services are intended for a general audience and are not directed toward children under 13.

We do not knowingly request or collect personal information from children under 13 through our website. If you believe a child under 13 has provided personal information to us, please contact us so that we can take appropriate steps.

11. Your Privacy Choices

You may contact us to:

  • Ask what personal information we maintain about you

  • Request correction of inaccurate information

  • Request deletion of information when appropriate

  • Ask us to stop sending non-essential marketing communications

  • Ask questions about how we use your information

Certain records may need to be retained when necessary for legitimate business purposes, legal obligations, transactions, dispute resolution, or other permitted purposes.

12. Utah Privacy Rights

O’Hearon’s Amazing Puppies is located in Utah and may receive inquiries from Utah residents.

Where applicable under Utah law, individuals may have privacy rights relating to personal information, including rights concerning access, deletion, portability, and certain uses of personal information.

Requests may be submitted using the contact information below.

We will review each request and respond in accordance with applicable law.

13. Third-Party Websites and Services

Our website, advertisements, communications, or other content may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites or services.

We encourage you to review the privacy policy of any third-party service before providing personal information.

14. Advertising and Customer Matching

We may use information that you provide directly to O’Hearon’s Amazing Puppies, such as your email address or phone number, to help us measure advertising effectiveness, create advertising audiences, and show relevant advertising through third-party advertising platforms, including Google and Meta.

When permitted by applicable law and platform requirements, we may securely provide limited customer information to these service providers for advertising, audience matching, measurement, and related services performed on our behalf. Advertising platforms may use technologies such as hashing or other privacy-protective methods to match information with their users.

We do not sell your personal information to advertisers.

You may contact us at any time if you have questions about how your information is used or wish to opt out of marketing communications. You may also control certain personalized advertising through the privacy and advertising settings offered by the applicable advertising platform.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, website, technology, or applicable requirements.

When we make changes, we will update the Effective Date shown at the beginning of this Privacy Policy.

16. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:

O’Hearon’s Amazing Puppies
Saratoga Springs, Utah
Email: ohearonsamazingpuppies@gmail.com
Phone: 801-859-7824

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